Privacy Policy
隱私政策 / Privacy Policy
更新日期 / Date of Last Update: 2026-07-06
1. 個人資料收集說明 / Information on the Collection of Personal Data
1.1 個人資料 / Personal Data
在本隱私政策中，我們將向您說明當您使用我們網站時，我們如何處理您的個人資料。個人資料是指所有可以與您個人關聯的數據，例如姓名、地址、電子郵件地址、用戶行為等。
In the following, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.
1.2 數據控制者 / Data Controller
根據相關數據保護法規，本網站的數據控制者為：
The data controller pursuant to data protection regulations is:
商店名稱 / Store Name: BambuLab&Blueyes (Blueyues)
聯絡電郵 / Email: info@hkblueyes.com
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2. 訪問我們網站時的個人資料處理 / Processing of Personal Data When Visiting Our Website
當您純粹出於獲取資訊的目的訪問本網站（即僅瀏覽網頁、未註冊也未向我們提供任何其他資訊）時，我們會處理您的瀏覽器傳輸到我們伺服器的個人資料。這些數據在技術上是我們向您展示網站並確保穩定與安全所必需的：
When using the website for informational purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security:
(A) IP 地址 / IP address
(B) 請求的日期和時間 / Date and time of the request
(C) 請求的內容（訪問的具體頁面）/ Content of the request (page visited)
(D) 每次傳輸的數據量 / Amount of data transmitted in each case
(E) 瀏覽器類型及版本 / Browser type and version
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3. 我們網站的其他功能與服務 / Further Functions and Offers of Our Website
3.1 服務概述 / Overview of Various Offers
除了純粹的資訊性使用外，我們還提供各種服務（例如註冊帳戶、購買商品）並使用其他功能（例如支付與分析工具）。為此，您通常必須提供進一步的個人資料，以供我們執行相關服務。
In addition to the purely informational use of our website, we offer various services (e.g. registering an account, purchasing goods) and use other functions (e.g. payment and analytics tools). For this purpose, you usually have to provide further personal data for us to perform the respective services.
3.2 外部服務供應商 / Use of External Service Providers
在某些情況下，我們使用外部服務供應商來處理您的數據（例如支付服務供應商、物流運輸公司）。這些服務供應商由我們精心挑選並受到監督。
In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies). These service providers are carefully selected and monitored by us.
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4. 您聯絡我們或註冊帳戶時的個人資料處理 / Processing of Data When You Contact Us or Register an Account
當您通過電子郵件或聯絡表單與我們聯絡時，您提供的數據（電子郵件地址、姓名、電話號碼等）將由我們儲存以回答您的問題。當您註冊客戶帳戶時，我們僅收集您自願分享的資訊。
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number) will be stored by us to answer your questions. When you register a customer account with us, we only collect the information that you voluntarily share with us.
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5. 您在我們網站購物時的個人資料處理 / Processing of Personal Data When You Make a Purchase
5.1 購物資訊 / Shopping Information
如果您在我們的線上商店訂購商品，我們會收集您的購物數據，包括：商品詳情、訂單編號、送貨與帳單地址、送貨狀態以及物流追蹤單號。
If you order something from our online shop, we collect your shopping data, including: purchased item details, order number, delivery and billing addresses, delivery status, and shipment tracking numbers.
5.2 支付詳情 / Payment Details
我們提供多種支付方式（如信用卡、PayPal等）。我們僅將處理付款所必需的資訊（如帳單地址、首選支付方式、PayPal ID）轉發給我們的合作支付服務供應商。
We offer various payment methods (e.g., credit card, PayPal). We only forward information to our partner payment service providers which is necessary for processing payment (such as billing address, preferred payment method, or PayPal ID).
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6. Cookie 及追蹤技術 / Cookies and Tracking Technologies
我們使用 Cookie 和類似技術（如網路像素、Google Analytics）來自動收集資訊，以確保網站正常運作、提供安全瀏覽體驗、衡量行銷活動效果並記住您的偏好。您可以透過瀏覽器設定管理或拒絕 Cookie。
We use cookies and similar technologies (e.g., web pixels, Google Analytics) to automatically collect information to make our services function properly, provide a secure browsing experience, measure marketing campaigns, and remember your preferences. You can manage or disable cookies through your browser settings.
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7. 數據向第三方轉移 / Transfer of Data to Third Parties
我們僅在法律允許的情況下轉發您的數據。我們與特定服務供應商密切合作，例如技術服務供應商（包括 SHOPLINE 平台）以及物流公司（如順豐、DHL等），以完成您的訂單及提供網站營運。
We only forward your data if this is allowed by law. We work closely with specific service providers, such as technical service providers (including the SHOPLINE platform) and logistics companies (e.g., SF Express, DHL) to fulfill your orders and operate our website.
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8. 數據保留與刪除 / Retention and Erasure of Data
我們將在實現本隱私政策所述目的所需的時間內儲存您的個人資料。如果您關閉客戶帳戶，我們將刪除關於您的所有數據。但若出於法律、稅務或商業法規規定的保留義務，相關數據將依法鎖定保留，直至法定期限屆滿。
We will store your personal data as long as is necessary for the purposes named in this Privacy Policy. If you close your customer account, we will delete all the data we have stored regarding you, except where legal, tax, or commercial retention obligations require us to retain the data for a longer period.
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9. 個人資料保護 / Data Security
我們使用技術和組織措施來確保我們系統的安全。對於您的訂單和客戶登入，我們使用 SSL 加密安全技術來傳輸您的個人資料。
We use technical and organisational measures to secure our systems. Regarding your order and customer login, we transmit your personal data securely using SSL encryption.
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10. 您的權利 / Your Rights
根據數據保護法規，您對我們享有以下權利：查閱、更正、請求刪除您的個人資料，以及限制或反對處理您的個人資料。如欲行使權利，請透過電子郵件與我們聯絡。
Under data protection regulations, you have the following rights: right to information, rectification, erasure, restriction of or objection to processing of your personal data. To exercise your rights, please contact us via email.
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11. 隱私政策的變更 / Changes to this Privacy Policy
我們網站的進一步改進或法律法規要求的變更可能需要修改本隱私政策。我們建議您不時重新閱讀。
Further improvements to our website or changes in legal requirements may require updates to this privacy notice. We encourage you to re-read it from time to time.
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12. 數據保護聯絡窗口 / Contact Information
如果您對本隱私政策或數據保護有任何疑問，請透過電子郵件和電話與我們聯絡：電子郵件 / Email: info@hkblueyes.com 電話/Phone Number:+852 5429 8623
If you have any questions about this Privacy Policy or data protection, please contact us at:
電子郵件 / Email: info@hkblueyes.com 電話/Phone Number:+852 5429 8623